Sales Quotes

Follow up on leads promptly. Your goal is to call the prospect or client the same day you receive the inquiry. When they write or call you their interest is at its highest level. [2000] - Jay Abramham

Dealing on a retail or suggested retail basis is an excellent way to effect most trades. Never try to trade your goods or services at anything less than retail value. [2000] - Jay Abramham

Some Fortune 500 companies require that their salespeople ask at least three nonbusiness questions before actually getting down to business. [1998] - Jay Conrad Levinson

A note of sympathy, a statement of regret, a visit to cemetery, delivering a small present for a grandchild, shaking hands or embracing, eating together--all may be priceless opportunities to improve a hostile emotional situation at small cost. [1991] - Roger Fisher

Standard techniques of good listening are to pay close attention to what is said, to ask the other party to spell out carefully and clearly exactly what they mean, and to request that ideas be repeated if there is any ambiguity or uncertainty. [1991] - Roger Fisher