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Separate your deposit account from your operating account. Only transfer enough into your operating account to cover that month's budgeted expenses. [2004] - Gary Keller

In business, a monthly review of activities, production, and financial performance is the minimum. [2004] - Gary Keller

Management is doing things right; leadership is doing the right things. [2004] - Stephen R. Covey

If you can't reach a true Win/Win, you're very often better off to go for No Deal. The Win/Win or No Deal approach is most realistic at the beginning of a business relationship or enterprise. In a continuing business relationship, No Deal may not be a viable option, which can create serious problems, especially for family businesses or businesses that are begun initially on the basis of friendship. [2004] - Stephen R. Covey

Five elements of the Win/Win agreement: 1. Desired results (not methods): identify what is to be done and when. 2. Guidelines: specify the parameters (principles, policies, etc.) within which results are to be accomplished. 3. Resources: identify the human, financial, technical, or organizational support available to help accomplish the results. 4. Accountability: sets up the standards of performance and the time of evaluation. 5. Consequences: specify--good and bad, natural and logical--what does and will happen as result of the evaluation. [2004] - Stephen R. Covey

Four-step process to seek Win/Win solutions: 1. See the problem from the other point of view. Really seek to understand and to give expression to the needs and concerns of the other party as well as or better than they can themselves. 2. Identify the key issues and concerns (not positions) involved. 3. Determine what results would constitute a fully acceptable solution. 4. Identify possible new options to achieve those results. [2004] - Stephen R. Covey

Each unhappy clients will tell his or her experience to at least nine other people. Only 4 percent of unhappy clients bother to complain. For every complaint you hear, twenty-four others go uncommunicated to the company--but not to other prospects or clients. Of the clients who register a complaint, up to 70 percent will do business with the organization again if their complaint is resolved. That figure goes up to 95 percent if the client feels the problems was resolved quickly. [2000] - Jay Abramham

The single most important strategy you can use to maximize the value of all the other strategies is to communicate on a regular basis with everyone who contributes, or ever will contribute, in any way to your business success. In business the secret to keeping and growing clients, as well as growing a career, is to keep continual and meaningful communication with everyone important to you. [2000] - Jay Abramham

Before purchasing something new, set a goal for increasing sales to justify the expense. [2000] - Robert T. Kiyosaki

To make sure you can move quickly to borrow if needed, keep an eye on your current ratio (assets over liabilities--at least 2:1 is good) and quick ratios (liquid assets divided by current liabilities--should be over 1:1). [2000] - Robert T. Kiyosaki

Raising capital is the entrepreneur's most important job. An entrepreneur is always ensuring that capital is flowing in, either through sales, direct marketing, private sales, institutional sales, investors, etc. [2000] - Robert T. Kiyosaki

Great transfers of wealth often occur when laws and markets change. So it is important to pay attention if you want to have those changes work in your favor and not against you. [1999] - Robert T. Kiyosaki

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